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Document Delivery

Find more information about Document Delivery and answers to common questions.

Lending Statuses

Awaiting Article Request Processing: A selection of pages has been requested and we first look to see if we can find it online. If we find it online then we deliver it, if not we check if it is in our stacks and then assign a call number so it can be pulled from the stacks

Awaiting Call Number Review: Loan and article requests that already have a call number assigned to them that needs to be searched for in the stacks

Awaiting Cancellation Book Checked Out: A loan request is currently checked out by another patron and this request will be cancelled

Awaiting Cancellation Review: Loan requests that need to be searched for in the catalogue and assigned a call number

Awaiting Conditional Response: Items in this status are awaiting staff response to the conditional requests

Awaiting GWLA Article Processing: The same process as Awaiting Article Request Processing, but due to its shipping method it has a higher priority level and will be searched for first

Awaiting Lending Request Processing:  A temporary queue for requests until they are sorted into more specific queues

Awaiting Lending Scanning: An article request has been found and is being prepared to be scanned and delivered to the borrower

Awaiting Odyssey Sending: Items in this status have been scanned and are about to be sent to the borrower

Awaiting Occams Reader Processing: Items in this status are requests for ebooks we have in our system.  The delivery process closely resembles an article delivery, but is accomplished thru Occams Reader.

Awaiting RAPID Holdings Lookup: A temporary queue for RAPID requests until they are sorted into more specific queues

Awaiting Stacks Searching: After a loan or article request has been assigned a call number it is routed here until pull slips are printed

Billing Pending: Items in this status are being actively searched for on our shelves, prior to being billed and routed to Sent to Billing

Cancelled by ILL Staff: Items in this status have been sent to the next school on the lending string. If you are seeing this status, that means we were unable to fill this request

In Stacks Searching: Requests from Awaiting Stacks Searching are routed here and are being pulled from the stacks

Item Shipped: Loan requests are delivered via the preferred shipping method of the borrower and article requests are scanned and sent to the borrower

Odyssey Sending Failed: An Odyssey article request has failed to send properly

Renewal Request Processing: A library is asking for a renewal on the material that they borrowed from Texas Tech.

Request Conditionalized: Items in this status have a concern that needs to be addressed before we can continue to fill and/or cancel the request

Request Finished: Items in this status have been completed

Sent to Billing: Items in this status are currently 8 weeks overdue, and have been notified via Email that they are being charged for lost book/replacement costs