Best Practices when Raising Alerts
Here are a few key points:
- Raider Success Hub uses Alerts to notify students and their support network of academic or other concerns for a student's ability to successfully complete a course, etc.
- Raise alerts for an individual student or for a group of students at a time.
- Always use the comments area to share additional information that can help the support team intervene if needed - students also receive the comments via email.
- Use comments or chatter to record, update, or otherwise communicate progress regarding the tracking item - the support team will do the same
- Resolve alerts that are no longer relevant
- To learn how to complete each of these actions and more, go to the Raider Success Hub Information Page and click on Training.
